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By Coverdesk

The IT Department
for your company

Strategic IT support coverage for your business operations, ensuring optimal speed and reliable performance always.


Security Protection

Backup and Recovery

Access Rights Management

Proactive Maintenance

Endpoint Management

Monitoring and Reporting

Issue Troubleshooting

User Assistance

Growing Your Organization

Consistently supporting your business productivity with a reliable IT system and minimal disruptions. Stay in control of system abnormalities, maximizing your management visibility

Restoring and Aligning

Remedial and Troubleshooting

Promptly restoring a non-functional system from its' root cause/s to have the system work as intended.

Proactive Maintenance

Optimizing performance, improving reliability and machines efficiency.

Maintain the reliability, efficiency, and safety of your assets while optimizing investment and minimizing disruptions. Proactive maintenance involves regularly scheduled inspections, updates, and preventive measures to ensure that equipment, systems, or infrastructure operate efficiently and effectively.
  • Get alerted before develop into a real issue.
  • Gathering performance statistic for future capacity planning.
  • Schedule the replacement of consumable items.
  • Closing the security gap(s) found

Security Protection

Both the physical and virtual doors must be locked.

The question is what, and which doors?

A robust security system provides visibility comparable to monitoring visitors in your office premises. It translates complex security data into clear, actionable insights, empowering management with the critical information needed to make informed decisions.

Malware Alert

Unauthorized Access

Intrusion Prevention

Policy Control

User Access Rights Management

Delegate technology resources to the authorized users to perform their tasks efficiently.

Effective resource allocation helps in avoiding bottlenecks, reducing downtime, and ensuring that the organization’s IT infrastructure is used optimally. It also plays a crucial role in cost management by preventing the over-purchasing of unnecessary resources and ensuring that investments in IT are utilized to their full potential.

Files and Document

Server Access

WiFi Internet

Software Application

Helpdesk Assistance

Resolving an issue faster with better percision.

Depending on your resolution needs, Coverdesk offers two modes of assistance: remote support and on-site service at your premises. Users can reach us through various channels, including Live Chat, Phone, WhatsApp, and Email.
InstantChat
Phone
Email
WhatsApp

Better Experience with Outsourcing Your IT Operation to Coverdesk

Enhances your organization’s capabilities with better investment, and allows your company to focus on business core competencies while access to expertise and IT resources.

Allow your internal IT personnel to focus on strategic planning

Responsible for guiding the company’s technology direction, driving innovation, and ensuring that technology investments align with business objectives.

Bridging your business with the latest technology practices

While you focus on your business, you’ll never be left behind. We bridge your business with the latest knowledge, trends, and news in the market to ensure your business stays supported.

Coverdesk is made up of engineers from various technology domains.

To ensure different IT system components work seamlessly, the Coverdesk Engineers work together to continuously enhance your IT system and eliminate gaps between technologies.

Next Generation Technology

Why it matters?

Manufacturers are continually developing next-generation technologies to address the limitations of current systems. These new solutions often include improved features, enhanced performance, and better integration with other technologies.
Taking different consideration into account, such as your operational needs, Coverdesk will apply the relevant settings to your technology system, which in turn allowing your system to work better.

Let Coverdesk to be your IT Department.

Speak with us to explore how we can collaborate to support your business as your IT department.
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