By Coverdesk
The IT Department
for your company
Strategic IT support coverage for your business operations, ensuring optimal speed and reliable performance always.
Security Protection
Backup and Recovery
Access Rights Management
Proactive Maintenance
Endpoint Management
Monitoring and Reporting
Issue Troubleshooting
User Assistance
Growing Your Organization
Consistently supporting your business productivity with a reliable IT system and minimal disruptions. Stay in control of system abnormalities, maximizing your management visibility
Restoring and Aligning
Remedial and Troubleshooting
Promptly restoring a non-functional system from its' root cause/s to have the system work as intended.
Proactive Maintenance
Optimizing performance, improving reliability and machines efficiency.
Maintain the reliability, efficiency, and safety of your assets while optimizing investment and minimizing disruptions. Proactive maintenance involves regularly scheduled inspections, updates, and preventive measures to ensure that equipment, systems, or infrastructure operate efficiently and effectively.
- Get alerted before develop into a real issue.
- Gathering performance statistic for future capacity planning.
- Schedule the replacement of consumable items.
- Closing the security gap(s) found
Security Protection
Both the physical and virtual doors must be locked.
The question is what, and which doors?
A robust security system provides visibility comparable to monitoring visitors in your office premises. It translates complex security data into clear, actionable insights, empowering management with the critical information needed to make informed decisions.
Malware Alert
Unauthorized Access
Intrusion Prevention
Policy Control
User Access Rights Management
Delegate technology resources to the authorized users to perform their tasks efficiently.
Effective resource allocation helps in avoiding bottlenecks, reducing downtime, and ensuring that the organization’s IT infrastructure is used optimally. It also plays a crucial role in cost management by preventing the over-purchasing of unnecessary resources and ensuring that investments in IT are utilized to their full potential.
Files and Document
Server Access
WiFi Internet
Software Application
Helpdesk Assistance
Resolving an issue faster with better percision.
Depending on your resolution needs, Coverdesk offers two modes of assistance: remote support and on-site service at your premises. Users can reach us through various channels, including Live Chat, Phone, WhatsApp, and Email.
InstantChat
Phone
Better Experience with Outsourcing Your IT Operation to Coverdesk
Enhances your organization’s capabilities with better investment, and allows your company to focus on business core competencies while access to expertise and IT resources.
Allow your internal IT personnel to focus on strategic planning
Responsible for guiding the company’s technology direction, driving innovation, and ensuring that technology investments align with business objectives.
Bridging your business with the latest technology practices
While you focus on your business, you’ll never be left behind. We bridge your business with the latest knowledge, trends, and news in the market to ensure your business stays supported.
Coverdesk is made up of engineers from various technology domains.
To ensure different IT system components work seamlessly, the Coverdesk Engineers work together to continuously enhance your IT system and eliminate gaps between technologies.
Next Generation Technology
Why it matters?
Manufacturers are continually developing next-generation technologies to address the limitations of current systems. These new solutions often include improved features, enhanced performance, and better integration with other technologies.
Taking different consideration into account, such as your operational needs, Coverdesk will apply the relevant settings to your technology system, which in turn allowing your system to work better.
Let Coverdesk to be your IT Department.
Speak with us to explore how we can collaborate to support your business as your IT department.
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